Customer Services Advisor
Ref: PXN5XS22-0Job Title: Customer Services Advisor (Temporary)
Mitie Group Ltd is currently seeking a dedicated and customer-focused individual to join our team as a Customer Services Advisor on a temporary basis. This position is based in Simonsway, Wythenshawe, Greater Manchester, North West England, M22 5PR, United Kingdom.Job Details:
As a Customer Services Advisor, you will be responsible for providing exceptional customer service to clients and customers. Your main duties will include answering incoming calls, responding to customer queries and concerns, and providing information about products and services. You will also be responsible for resolving customer complaints and issues in a timely and professional manner.Key Responsibilities:
- Answer incoming calls and respond to customer queries - Provide information about products and services - Resolve customer complaints and issues - Maintain a high level of customer satisfaction - Collaborate with team members to ensure excellent customer serviceRequirements:
To be successful in this role, you must have excellent communication skills, both written and verbal. You must also have strong problem-solving abilities and be able to work well under pressure. Previous experience in a customer service role is preferred but not required.Working Hours:
This temporary position as a Customer Services Advisor will start on April 28, 2025, and end on June 29, 2025. The shift will start at 08:00 and end at 17:00. The payment rate for this role is £12.81 per hour.About Mitie Group Ltd:
Mitie Group Ltd is a leading facilities management company that provides a wide range of services to clients across various industries. We are committed to delivering exceptional customer service and strive to create a positive working environment for our employees. If you are a dedicated and customer-focused individual looking for a temporary position as a Customer Services Advisor, we encourage you to apply for this role. Join our team at Mitie Group Ltd and make a difference in the lives of our clients and customers. Apply now!Customer Services Advisor
Ref: PXN5XS22-0
