Customer Services Advisor
Ref: PXN5XS22-1Job Description: Customer Services Advisor
Welcome to an exciting opportunity with Mitie Group Ltd! We are currently looking for a temporary Customer Services Advisor to join our team at our Simonsway location in Wythenshawe, Greater Manchester, North West England, M22 5PR, United Kingdom.
As a Customer Services Advisor, you will be responsible for providing exceptional customer service to all clients and customers. Your main duties will include answering incoming calls, responding to emails, and resolving customer queries and issues in a professional and timely manner.
This temporary position will begin on April 28, 2025, and end on June 29, 2025. The shift will start at 08:00 and end at 17:00, with a payment rate of £12.81 per hour.
Key Responsibilities:
- Answering incoming calls and responding to customer inquiries
- Providing information on products and services
- Resolving customer complaints and issues
- Processing orders and payments
- Maintaining accurate records of customer interactions
Qualifications and Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Previous experience in a customer service role is preferred
Working at Mitie Group Ltd:
At Mitie, we are committed to creating a positive and supportive work environment for all our employees. As a Customer Services Advisor, you will have the opportunity to interact with a diverse range of clients and customers, enhancing your communication and problem-solving skills.
In addition, you will receive training and support to help you succeed in your role, as well as opportunities for career development and advancement within the company.
Join us at Mitie Group Ltd and be part of a dynamic team that is dedicated to delivering exceptional customer service!
Customer Services Advisor
Ref: PXN5XS22-1
