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Temporary Customer Services Advisor Job Description
Are you looking for a temporary opportunity to showcase your exceptional customer service skills? Look no further than this exciting role with Mitie Group Ltd!Client
Mitie Group Ltd is a leading facilities management company, providing a wide range of services to clients across various industries. Joining their team as a Customer Services Advisor will give you the chance to work with a dynamic and forward-thinking organization.Location
You will be based at the Simonsway office in Wythenshawe, Greater Manchester, North West England, M22 5PR, United Kingdom. This bustling location offers a convenient commute and a vibrant work environment.Category
As a Customer Services Advisor, your main responsibility will be to provide top-notch customer service to clients and customers. Your communication skills, problem-solving abilities, and friendly demeanor will be put to good use in this role.Start Date and End Date
This temporary position will begin on 28th April 2025 and conclude on 29th June 2025. During this time, you will have the opportunity to make a positive impact on the customer service experience for Mitie Group Ltd.Shift Schedule
Your shift will run from 08:00 to 17:00, allowing you to maintain a healthy work-life balance while still being available to assist customers during peak hours. Your consistency and reliability will be key to your success in this role.Payment Rate
You will receive a competitive payment rate of £12.81 per hour for your hard work and dedication as a Customer Services Advisor. This rate reflects the value that Mitie Group Ltd places on their team members and the important role you will play in supporting their customer service efforts. In this role, you will have the opportunity to interact with a diverse range of customers, resolve issues, and provide support in a fast-paced environment. Your ability to think on your feet, adapt to changing circumstances, and maintain a positive attitude will be essential to your success. If you are looking for a rewarding temporary position where you can make a real difference, apply now to join Mitie Group Ltd as a Customer Services Advisor. Your skills and expertise will be valued, and you will have the chance to contribute to a positive customer service experience for all. Apply today and take the first step towards an exciting new opportunity with Mitie Group Ltd!Welcome to the Mitie Group Ltd Customer Services Advisor Role
Are you looking for a temporary opportunity to showcase your customer service skills in the bustling city of Greater Manchester? Mitie Group Ltd is seeking a Customer Services Advisor to join our team at Simonsway, Wythenshawe.About Mitie Group Ltd
Mitie Group Ltd is a leading facilities management company, providing a wide range of services to businesses across the United Kingdom. Our commitment to excellence and customer satisfaction sets us apart in the industry, and we are looking for dedicated individuals to help us maintain our high standards.Location
Our office is conveniently located in Simonsway, Wythenshawe, in the vibrant city of Greater Manchester, North West England. The postcode for our location is M22 5PR, making it easily accessible for both residents and commuters.Role Description
As a Customer Services Advisor, you will be responsible for providing top-notch customer service to our clients and customers. Your main duties will include answering incoming calls, responding to emails, and resolving customer inquiries in a professional and timely manner.Key Responsibilities
- Answering incoming calls and responding to customer inquiries - Providing accurate information about our products and services - Resolving customer complaints and issues - Updating customer records and maintaining accurate documentation - Collaborating with other team members to ensure customer satisfactionTemporary Assignment
This Customer Services Advisor role is a temporary position, starting on April 28, 2025, and ending on June 29, 2025. The shift hours are from 08:00 to 17:00, providing you with a consistent schedule during your time with us. The payment rate for this role is £12.81 per hour.Join Our Team
If you are a customer service enthusiast with excellent communication skills and a passion for helping others, we want to hear from you! This temporary opportunity with Mitie Group Ltd is a great way to gain valuable experience in the fast-paced world of facilities management. Don't miss out on this exciting chance to join our team and make a difference in the lives of our customers. Apply today!Job Description: Customer Services Advisor
Welcome to an exciting opportunity with Mitie Group Ltd! We are currently looking for a temporary Customer Services Advisor to join our team at our Simonsway location in Wythenshawe, Greater Manchester, North West England, M22 5PR, United Kingdom.
As a Customer Services Advisor, you will be responsible for providing exceptional customer service to all clients and customers. Your main duties will include answering incoming calls, responding to emails, and resolving customer queries and issues in a professional and timely manner.
This temporary position will begin on April 28, 2025, and end on June 29, 2025. The shift will start at 08:00 and end at 17:00, with a payment rate of £12.81 per hour.
Key Responsibilities:
- Answering incoming calls and responding to customer inquiries
- Providing information on products and services
- Resolving customer complaints and issues
- Processing orders and payments
- Maintaining accurate records of customer interactions
Qualifications and Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Previous experience in a customer service role is preferred
Working at Mitie Group Ltd:
At Mitie, we are committed to creating a positive and supportive work environment for all our employees. As a Customer Services Advisor, you will have the opportunity to interact with a diverse range of clients and customers, enhancing your communication and problem-solving skills.
In addition, you will receive training and support to help you succeed in your role, as well as opportunities for career development and advancement within the company.
Join us at Mitie Group Ltd and be part of a dynamic team that is dedicated to delivering exceptional customer service!
